iOS Devices Give an Error

If you are using an iOS device and you get the error:

Speech recognition error: The user agent disallowed the requested speech recognition service, either because the user agent doesn't support it or because of reasons of security, privacy or user preference.

You need to enable the Speech Recognition Engine in the device settings. To do this:

1. Go to Settings

2. Go to Privacy & Security

3. Choose Speech Recognition

4. Ensure that the toggle that is next to your browser is Green

5. Go back to Settings > General > Keyboard

6. Scroll down until you get to Dictation

7. Disable dictation by sliding the green toggle

8. Now re-enable dictation by sliding the slider across again, and choosing Enable in the prompt which appears

9. Return to Zip Captions, and your captioning should now work